Our Process

Our Process

Our Design Process

Home Organizer Design Consultation

Free, In-Home Consultation

Maintaining an organized household is never easy and finding a home organization system that works for your entire family is even harder. Luckily, Custom Storage Solutions is here to help. Once you make the call, we will schedule your complimentary, in-home design consultation. During the consultation, we will visit your home and sit down with you, to get a better idea of your design preferences, needs, and ultimately how you want your new home organization system to look and function. After taking some preliminary notes and measuring your space, we will create a mock-up of your new home organization system using 3D digitally enhanced design software. 

Personalized Design Proposal

Once your in-home design consultation is complete, we will create a design and invite you into our showroom to review it with your designer including a 3D model of your space, hand selected accessories chosen by you and a breakdown of the costs for our design and installation services. Should you feel that an accessory is out of place or perhaps want to change the color of your cabinets, no problem! We are happy to accommodate any changes made to a design proposal, as long as the end result is a happy customer, with a space that’s peaceful, functional and organized. 

Contract and Order Process

After approving your design proposal, along with the financial breakdown of services, we will draft a final contract for you. All of our contracts require that customers submit a 50% payment based on the initial design proposal. Once payment is received, we will get to work ordering your products.

Scheduling Delivery and Installation

After payment is received, our Custom Storage Solutions team will immediately order the products necessary to build your home organization system. Our lead times for receiving products are the shortest on the market, between 10-14 business days. Once we place your order, we will be in touch to schedule your installation appointment.

The Installation Process

Once our installers arrive, there is no need to worry. Every member of our installation team has been thoroughly trained to install everyone, from the first cabinet, to the last drawer handle. Rest assured that your installer will have your home organization system ready to go in as little as one to three days!

Lifetime Free Replacement Policy

Additionally, we offer a lifetime free replacement warranty that covers all of our wood products. Should a cabinet or shelf fail during routine wear, we can replace it at no cost to you!

Design Consultation

Contact us, and we will come out and discuss your project free of charge.

Schedule Consultation

CONTACT INFO

Custom Storage Solutions

1726 Commerce Rd.

Holland, OH 43528

COMPANY HOURS

Monday - Thursday: 9:00am - 5:00pm

Saturday - Sunday: Closed

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